Our inter-relationship diagraph identifies our five key corporate goals and how they relate to each other.

Why Should I Buy from Omron Scientific Technologies, Inc.?

Customers come to Omron STI looking for more than a product in a box. They are looking for value... the right product at the right price that is easy to install, use, and maintain. They are looking for quick and responsive deliveries. They require a company that can bring a high level of expertise and technical know-how to their evolving application problems, time after time, 24 hours a day, around the world. Giving the customer value for their money is a key goal at Omron STI. Every product and service we provide is conceived, created, and delivered with their needs in mind.

Determining Value...

We listen to our customers. We work closely with our many Automation Safety Partners to determine what our customers need and what they value in products and services from their local distributors and from Omron STI.

Customer Focused for Continued Success

Adding value beyond the basics means that we are committed to our customers. Our actions provide value to them, which, in turn, ultimately provides value to us. We stay focused on their needs. We provide innovative engineering and systems solutions to their evolving application problems. We provide technical assistance in the field, and by phone.

Instant Information

We make Omron STI easy to reach, technical support easy to contact, and critical information accessible 24 hours a day via our web site. Application engineers are also available from 4:00 a.m. until 5:00 p.m. PST to answer technical questions and provide customer support. Simply dial 1/888/510-4357 and an application engineer will be happy to assist you. Look for the following globe symbol at the bottom of our catalog pages. We have provided this as an easy reference to reach our web site and e-mail.

Product Releases and Industry Trends

We bring current information to you through our Omron STI Light Lines newsletter and through continuous updating of our web site. Not only do you receive information on our latest product releases and technology advances, but we also do our best to keep you informed on industry trends and safety requirements both in the U.S. and overseas. We think it is important that you have the "full picture" when it comes to understanding the rules and regulations of safety and how they apply to your business.

Worldwide Supplier

Our international network of representatives and distributors allows us to provide support to customers around the world. We have regional sales managers who coordinate with factory-trained independent representatives and a comprehensive network of factory-trained U.S. distributors ready to service our customers. We have a sales offices around the world. We give value to our customers by being there when they need us.